It is safe to say that whiteboards have become one of the most used tools for crisis managers and communicators. This should be no surprise: we consider the whiteboard as the ultimate tool to guide a crisis team through a meeting. Within crisis rooms across the country, we find similar whiteboard layouts for operational or strategic meetings (eg. Facts, Actions, Needs). Meanwhile, there is no real standard whiteboard layout for crisis communication. After hundreds of crisis exercises and real activations for acute or smouldering crisis situations, Robbert wrote an article for Be Prepared explaining his favourite whiteboard layout and his reasoning behind it. With this article, we hope to accelerate the evolution towards a common recognised and used whiteboard structure for crisis communication teams.
As our blog post introducing Mike and Julien is still being crawled by Google, we are proud to once again announce two new team members! Kim De Raedt and Pieter-Michiel Vermaut have recently joined PM to help us providing our range of services to a growing number of clients. As Kim and Pieter-Michiel have entirely different backgrounds, Robbert bombarded them for this article with 10 questions about themselves.
Every once in a while we see a movie, television series or concert that we can’t seem to shake off. I had such an experience recently when I watched Ari Aster’s second feature film Midsommar. As I’m quite a big fan of horror and therefore love what filmmakers like Ari Aster and Jordan Peele are doing for the genre, I was highly anticipating this movie. Not only did it exceed my expecations, its depiction of empathy is remarkable. Bear with me as I make my way through the main plot (spoiler free!) before diving into empathy.
In May 2018 we had the first large scale run of our brand new crisis game for teams. As part of an innovative teambuilding day, 60 team members from the ‘Webcomm’ units of the European Parliament joined Tim Van Achte, Mike Lauder and me (Robbert Meulemeester) in Brussels to save the world in an apocalyptic and chaotic scenario. Not only did we have lots of fun, as expected we also recognised many actual crisis management challenges about awareness, coordination, communication and team dynamics. In this blog post I’d like to share a few (already legendary) quotes of the day.
In April we spent more than a week at the Argenta headquarters in Antwerp to provide acute crisis management and crisis communications support. Belgians fifth largest bank was affected by a large IT crisis after a system migration, causing their online applications to be unavailable for multiple days in a row. They called our team for assistance and we jumped right in.
💡 Recent Articles
- Whiteboard as a Crucial Tool For Efficient Crisis Communication Meetings (Dutch Article)
- 10 Rapid-Fire Questions For Our New Colleagues Kim and Pieter-Michiel
- Dita Bauweraerts liep stage bij PM: “Een aanrader voor elke student!”
- The Importance of Resonance: How Midsommar Embodies Our Vision on Empathy
- RPADAS: un outil pratique à l’aide à la gestion de crise