Training tactical communication

After an incident, emergency, or crisis, a large amount of information is immediately generated. Emergency services, colleagues in the field, control room personnel, and crisis teams quickly exchange a lot of information. This information is essential because all decisions and actions depend on it. Therefore, it is important to organize these flows effectively. That is what you will learn in this training.

Interested in tactical communication training for your team?

About the training

The training begins with a brief overview of operational crisis management, collaboration with emergency services, and the key principles of effective information transfer. This is followed by short exercises on situation reporting. Next, we conduct a combined exercise based on a realistic scenario, aimed at structuring information and collaboratively solving the puzzle during a tactical meeting. The exercises are discussed throughout the session.

This training can take place on-site at the client’s location, but PM also has a specially equipped room for this training at its offices in Ghent. This allows our clients to train here undisturbed and in complete calm and focus.

Training content

This training typically lasts half a day and can be combined with a training in CP-OPS and site coordination meeting.

The training will cover at least the following topics:

Organization of operational crisis management
Collaboration with emergency services in the field
Situation reports according to FAN and meetings according to “form a common picture, judgement and reach conclusions”
Layout of the whiteboard for tactical meetings

After completing the training, participants will be able to:

Demonstrate good knowledge of information management at operational and tactical levels
Prepare effective situation reports
Participate in tactical crisis meetings
Maintain focus during crisis consultations

Let us get in touch

Interested in this tactical communication training? Leave your details here, and we will get in touch as soon as possible.

Competency-based learning

Competency-based learning means purposefully working towards the competencies needed to effectively fulfill a crisis management role. PM has competency standards for the most common roles within the crisis team that describe the required knowledge, skills, and attitudes.

Benefits of competency-based learning include:

Learn with a purpose

Competency-based learning means learning more efficiently. We make the learning objectives specific, have participants demonstrate competencies as part of the curriculum, and let the results influence the curriculum.

Identify gaps

With competency-based learning, participants see both their strengths and areas needing improvement. The client can assess the extent to which there is sufficient capacity for a particular crisis management role.

See progress

The competency standards are quantifiable. This allows participants or clients to clearly measure and document progress. You can thus assign a numerical value to the achieved learning outcomes.

Start today with competency-based learning for your operational colleagues