We offer a full range of services in order to build high levels of crisis awareness and preparedness in every level of your organisation.
Advice & Support | Read more
PM provides knowledge, expertise, skills and support to manage and communicate during acute and smouldering crisis situations. Our approach is devoted to returning to normality as soon as possible with minimal operational and reputational damage.
Training & Exercises | Read more
During in-company training sessions and various types of exercises, PM teaches crisis teams relevant and necessary theoretical and practical insights. Occasionally we organise open training sessions, Master and Expert Classes.
Plans & Procedures | Read more
PM has standardized a document creation process for crisis management procedures, business continuity plans, crisis communication plans and emergency manuals that ushers organizations through the difficult task of getting procedures and guidelines accepted by all stakeholders.
Pre-Crisis Scan | Read more
PM has developed the Pre-Crisis Scan to map and rate all documents and organizational activities regarding crisis preparedness, including crisis plans, processes and team capacities and capabilities. Its aim is to prioritize efforts to raise an organization’s level of resilience.
Tools | Read more
The PM team has been actively involved in the mitigation of numerous critical crises and has developed the best methodologies to cope with stressful situations and to prepare organizations for these events. Based on that knowledge and experience, we created a toolbox to offer to our clients.
From protecting the organisation’s strategic intent to operational response on the field, the five work areas in our integral approach enable an organisation-wide perspective on crisis preparedness and resilience. Our framework activates every level of your organisation to build in the right capacities not only for detecting crises, but also to avoid them, handle them efficiently when they turn up unexpectedly, or even to turn some crises into opportunities.
Our integral approach to crisis preparedness links our five work domains to every layer of your organisation. The outer ring represents the full range of services provided by our agency.
Strategic Intent | Read more
We see crises as permanently ‘incubating’ events inducing threats to the various strategic intents of your organisation.
Resilience | Read more
Building competences and capacities as a starting point for protecting the strategic intents from small and large crises.
Crisis Management | Read more
The overarching work domain invoking policy, business continuity and organisational impact.
Crisis Intelligence | Read more
Improve coordination and decision making by using large amounts of available data.
Crisis Communication | Read more
Strategic approach to complex and crucial interactions with stakeholders that form before, during and after a crisis.
Operational Crisis Response | Read more
High level teams operating on the field, reducing damage and preventing the crisis to escalate further on an operational level.
Over the years PM has gained experience in various sectors (such as financial, chemical, energy, food, educational…) during both physical and non-physical crisis situations. Read more about our more than 150 clients here.