It is safe to say that whiteboards have become one of the most used tools for crisis managers and communicators. This should be no surprise: we consider the whiteboard as the ultimate tool to guide a crisis team through a meeting. Within crisis rooms across the country, we find similar whiteboard layouts for operational or strategic meetings (eg. Facts, Actions, Needs). Meanwhile, there is no real standard whiteboard layout for crisis communication. After hundreds of crisis exercises and real activations for acute or smouldering crisis situations, Robbert wrote an article for Be Prepared explaining his favourite whiteboard layout and his reasoning behind it. With this article, we hope to accelerate the evolution towards a common recognised and used whiteboard structure for crisis communication teams.

View article (Dutch)
Type: PDF, 84Kb
Language: Dutch
Source: Be Prepared, Issue 3/2019
This article is republished on our blog with permission of the editor Die Keure Publishing.
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